Some Tips and Tactics for getting Customers for Your Cleaning Company
If you have problems getting new clients to your company, here are a few strategies to attract people to your cleaning business.
A compelling and attractive story of your company must be created
You have to come up with a great story that positively affects the feelings of your potential customers. You have to look for the strengths that your company has. Mention the reasons why the company was started.
Here are some examples:
· We had the concern to use environmentally friendly products that do not affect animals or people.
· Being able to offer new jobs for the nearby community.
· Having a strict policy to hire new staff to have an excellent quality of customer service.
It is also essential to know what your clients are looking for, in order to offer them something important to them.
If your work is excellent you have to show it off
Have visible samples of work done with before and after photographs so that the people who are looking for you can see that the quality of your work is excellent. All of this can be uploaded on your social media, personal blogs, or your website.
You also have to take the time to describe in detail what the work done was about. And is very important to add positive feedback and testimonials from your clients with their personal opinions and their names.
Don't forget to show your customers the cleaning products you use.
One of the main reasons why customers hire a cleaning company is because of the products they use.
Many times they worry about how safe products can be, for example, to use around children or animals.
Use your social networks or your website as a great tool.
It is very easy to share your work with people through electronic media. It is also a very fast way to constantly update your followers.
If you own a website It is very important to have a section for feedback and suggestions. Plus a F.A.Q. (Frequently Answered Questions) section.
Follow-Up is a Must
When you finish a cleaning job, you’re not done yet. You need to request comments from your clients as well as a review of everything that has been done. Positive referrals go a long way in attracting new customers. If you don't ask for them, you will never get them. With this, you can increase your advantages over the competition