Your cleaning certification is worth the same as your reputation
Invest in certification to educate your workers and enhance your business
The fact that a company in the JanSan industry is constantly updated, is going to be largely the cause of success or failure in their work. By being certified, you will have more confidence to do the right things since you have the experience and knowledge to support you in this way.
You can be at a much higher level in the Cleaning industry and outperform your competitors. It is easier for you to market your services, evaluate candidates for employment, select contractors in the appropriate way, you also have a motivation to try to improve the knowledge you have and your skills as well.
Having many certificates gives the confidence to face difficult situations such as a pandemic, and thus be able to combine traditional solutions with the new technology that appears every day.
Employees who have certifications also get great benefits. Certification in a field shows competence, commitment to the profession and is the backbone for career advancement.
Now more than ever you can't stay behind!
What type of certification can work for the turn of your cleaning business?
Quality assessment certifications
Quality assessment allows organizations to establish a baseline and track ongoing improvement with stakeholders. Certification programs centered on quality should focus on work processes, building appearance, logistical setup, cleaning tolerance, and cleaning efficacy.
Workloading certifications
Workloading is the foundation of a successful cleaning plan that ensures a level of cleanliness needed to meet customer expectations. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. These improvements benefit frontline cleaning workers as well as individuals who are tasked with making—and defending—custodial staffing levels.
Custodial employee training certifications
Cleaning staff need certification specific to the various tasks they are performing and equipment they are using. At a minimum, certification topics should cover: customer service, the chemistry of cleaning, basic cleaning of above-floor surfaces, basic cleaning of hard floor surfaces, basic cleaning of carpeted floor surfaces, and basic cleaning of restrooms and shower rooms. Advanced certification should include: advanced cleaning of hard floor surfaces, advanced cleaning of carpeted floor surfaces, and advanced cleaning of above-floor surfaces.
Logistics and support certifications
To successfully support a cleaning organization, you need certification that provides knowledge of the technical skills and training programs specific to your establishment. The certification should focus on teaching methods to improve your team’s efficiency and professionalism. As a business owner, you can have your workers undergo certification, or hire a certified consultant who will improve your company’s results and shepherd you through challenging times.
Source: From an article written by Tim Poskin for CMMonline
Tim Poskin is founder and systems integrator of ISSA’s Cleaning Change Solutions™ Consulting and serves as the executive director of the ISSA Workloading and Benchmarking Council.